Resource Abuse Policy
Please Read This Before Using Your Account.
Using The Account Without Reading This Page Means You
Agree To The Following Our Resource Abuse Policy Terms
& Conditions.
Any website on our shared
servers that uses a high amount of
server resources (CPU, memory usage,
and network resources) will be
given an option to upgrade their
account to a dedicated server or VPS
plan. The abuse and misuse of shared
system resources is a very serious
problem. Accounts on a shared server
must share resources with other users,
therefore we must limit how much of the
CPU and memory that can be used by any
one account to protect everyone on the
same server.
Your account is provided
with a fair resource (cpu, ram, mysql etc)
usage and we do not allow high resource
intensive sites (eg sites having excessive
amount of traffic from downloading of
files, videos, music or any other such
reasons)
To be fair to everyone on a shared server,
we are not allowed one or two clients to
utilize all of the system resources on a
shared machine and have all other clients
suffering just because of it. Excessive CPU
& memory usage by one or more clients
causes extreme slow in all areas: such as
MySQL, Email, HTTP, FTP and more. If the
CPU & memory usage by a few clients
gets out of hand, all sites hosted on the
machine will return errors and not be
accessible in any way.
ALLOWABLE AVERAGE
SERVER RESOURCE LIMITS
Memory usage may not exceed
10% per domain/file/application
CPU usage may not exceed 20% per
domain/file/application
Apache connections may not exceed 30
connections
20 MySQL maximum user connections
allowed
50 emails per hour, per domain
There are special exceptions to these rules
to be determined at the time when we
discover abuse. There are different
combinations of usage that can create
problems and other special cases. At any
given time a server is unstable and an
account is found to be the cause, we
reserve the right to suspend the account to
keep the server online and operating
normally. If the usage is an increasing
trend, we recommend the user invest in
either a dedicated server or VPS so as to
allows the website growing at a normal rate
without restriction.
ACCOUNT
SUSPENSIONS
In the event your website
has been suspended for resource abuse
(abuse that cannot be resolved by
removing/changing a script, etc.) and
you do not wish to upgrade to a
dedicated server to accommodate your
site needs, we will only release the
suspension after review been done on
your site within 24-72 hours. This is
to ensure the CPU intensive site
slows down in traffic to avoid
further damage and problems. A backup
will then be provided for your files
or you will be allowed FTP/cPanel
access for a certain time period. Any
questions about our abuse policy may
be answered by opening a ticket with
our abuse division. You may visit the
our customer support helpdesk by
clicking the link here.
AMCwebhost.com reserves the
right to refuse hosting to any website /
domain for any or what ever
reason.
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