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THESE ARE THE TERMS OF
SERVICE which govern your hosting
transaction. They explain what we provide and
what we do not provide.Please read carefully to avoid
unneccessary problems.
Own Domain: The order form should be
filled correctly with all the required fields and you
should own your domain name, or have admin/registrant
rights to change Name Servers on your
domain.
Unacceptable or Socially Inappropriate
Content: We reserve
the right to refuse Domain Hosting Services for any reason or
whatever reason we determine it to be
"Unsuitable".
Unsuitable sites include, for example, to the
below sites and TERMINATE it immediately without
NOTICE.
- include, promote, or link to SEXUALLY
EXPLICIT material eg ADULT
sites.
- include, promote, or link to violence or
illegal
activities.
- include,
promote, or link to use of drugs, beer/wine or use of
cigarettes etc.
- include, promote, or link to material that
promotes or depicts discrimination based on sexual
orientation, race, gender, religion, national origin,
physical or mental disability, or age.
include, promote, or link to material which violate
intellectual property rights or material of such
nature.
- Warez sites and also warez download
linking is strictly prohibited on our servers.
Also hacking sites or sites hosting
hacking codes or tools are also absolutely not
allowed to host on our
servers.
-
Using our servers to SEND SPAM
emails is strictly prohibited. Penalty Rs.3500
($75) for each abuse.
As
you should be aware, spamming is not something
that can be warned and we do the best practised
is the suspended for investigation and if spam
abuse received from spam monitoring network such
as spamcorp, UCEprotect or blacklist RBL network,
then we will terminate the user immediately.
(This type of cases will not have a chance to
appeal at all as it considered as serious
violation)
- We DO NOT allow Large Video
websites, uploading / downloading of movies, tv
shows, gaming websites or sites used
for continuous uploading / downloading large
files for Videos, Audios and other similar
media.
- We DO NOT allow any free domains to
be hosted on our servers like .co.cc
etc
- Also we will terminate WITHOUT
NOTICE any sites involved directly or indirectly with
phishing
activities (“Phishing” is a form of Internet
fraud that aims to steal valuable information such as
credit cards, social security numbers, user IDs and
passwords). Proper care should be
taken not to handover your cPanel or WHM login
details, passwords to any authorized persons who can
do illegal activities on your account for which you
will be held responsible.
Further, as a cPanel customer or if you
are holding a reseller account, you are
requested to further check all your existing customer
accounts and verify each of them. Also you should
check each new customer properly and verify them (domain
whois, address, tel and contact details etc) and make
them aware of our terms and conditions (as given
here) so that they know what is allowed and what is
not.
This will prevent further issues
regarding your account suspension or termination.
Anyone how caught on hosting any of the above sites will
subject to immediate
ACCOUNT TERMINATION WITHOUT NOTICE.
Penalty: Anyone found not
following the above hosting terms will be penalized
minimum Rs.3500/- ($75) upto maximum Rs.10,000/- and
invoiced and should be paid immediately. This is to
ensure that genuine users are not faced with unnecessary
server abuse problems due to a few rare individuals who
abuse our server resources and cause server
problems.
No Refund Policy: We are
providing 30-Day MoneyBack Guarantee on all our plans to check
out all our features, support etc. At any time after 30 Days
should you decide not to continue further, you can do so but
there will be absolutely NO REFUND. Also if your account
is NOT following the above ACCEPTABLE USE POLICY
or not following our RESOURCE ABUSE POLICY
guidelines, and we are forced to move this website out of our
server, then also there will be NO
REFUND.
Idle Accounts: We reserve the
right to terminate hosting services to any individual,
company, organization having their hosting accounts lying
idle with NO pages Uploaded or NO emails
send/receive or NO Logging or NO activity for 60
days consecutively. Their should be some activity on
your Web hosting account at least once every 60
days.
Right of
Refusal: We reserve the right to refuse/terminate
hosting services to any individual, company, organization, or
entity for any or whatsoever reason.
Mail Server Policy: Any sites that
engage in excessive use of the Mail Server are prone to
immediate termination without notice. Excessive use is
defined as any process or procedure which overtaxes the
Mail Server resulting in other clients being unable to
access the Mail Server to send and receive normal email
communications. Prolonged and repeated mail abuse will
result in a users SMTP priveledges being revoked without
notice. Currently our server is set to send 50
emails each hour on each account which is more than
enough for 99% of our customers.
Spam Policy: We do not practice, participate in, nor condone
SPAM of any sort. Offenders of SPAM will be notified by
us to cease and desist such activities. Failure to comply
will result in immediate termination of mail services
without refund and a minimum penalty of Rs.3500 ($75) for
each abuse. The negligence of a single domain
residing on our servers could result in we being placed
on an anti-spam list. Should we be placed on the
anti-spam list, every domain e-mail service will be
affected and blocked. We wish to protect our customers of
this problem and for this reason, we will remain
intolerant of SPAM.
Purchasing Service(s): To begin the
purchasing process, you must print, read, sign and email
this agreement to us at within 30
days of completion of the online contract via our Site.
Failure to send this to us irrevocably waives all client
priveleges.
Policies and Pricing: Customers who
purchase AMCwebhost service(s) will be considered
customers. All company rules, policies and operating
procedures concerning customer orders, customer service
and service sales will apply to these customers. We
reserve the right to change our policies and operating
procedures at any time. For example, we will determine
pricing schedule for services sold by us which may vary
from time to time.
Payment of Service(s): AMCwebhost
accepts payment in the form of Credit Card (Mastercard,
Visa), personal or company check or pay order or Demand
draft. Credit Card numbers will be verified before
transactions occur. Upon receipt of payment, you will
receive an order confirmation via an e-mail message
outlining other policies and procedures.
Service Agreement: We agree to process services
purchased by customers. We reserve the right to reject orders
that do not comply with the necessary requirements that we may
establish from time to time. We will be responsible for all
aspects of service processing, customer support and payment
processing and we agree to handle all customer service requests
generated at the order form. After the completion of the setup
of your services, ALL service requests must be made via the
Request for Service Form. This is necessary to be sure all
requests for assistance are met in a timely, efficient
manner.
Customer Service and Our Service
Warranty: We agree to provide technical
assistance for services you purchased where there is a
technical problem as the result of the setup or
configuration of your Internet service(s). We will
resolve these problems and provide e-mail response as to
the solution within 1-2 business days providing you
follow the service policies and procedures outlined in
your order confirmation document. We will provide answers
to frequently asked questions or problems which will be
posted on our site under the FAQ link. At all times, we
want our customers to feel satisfied. We will provide the
best possible service to you. Should you find a problem
with the setup of your Internet service(s) as it is going
on you are responsible to contact AMCwebhost as outlined
in your order confirmation document.
We disclaim all liability for development and
maintenance of Your Site that has not been directly
*purchased from AMCwebhost. You will compensate and hold
us harmless from all claims, damages and expenses
(including, without limitation, attorneys' fees) relating
to the development and maintenance and contents of Your
Site.
Limitation of Liability: We disclaim
liability for any indirect, special or consequential
damages, arising in connection with this Agreement or
Service(s), even if we have been advised of the
possibility of such damages.
Term of this Agreement and
Termination:The duration of this Agreement will begin
with our receipt of your signed Agreement and will end
when terminated by either party. Either party may
terminate this Agreement at any time, with just cause, by
giving the other party written notice of termination.
When you sign up the order form on our home
page, and "Tick" and select "Yes", YOU ACKNOWLEDGE THAT YOU HAVE READ THIS
AGREEMENT AND AGREE TO ALL ITS TERMS AND CONDITIONS. YOU
HAVE INDEPENDENTLY EVALUATED THE DESIRABILITY OF
PURCHASING AMCWebhost, INC. SERVICE(S) AND ARE NOT
RELYING ON ANY REPRESENTATION, GUARANTEE OR STATEMENT
OTHER THAN AS SET FORTH IN THIS AGREEMENT.
AL-MUFADDAL
COMPUTERS,
Shop No. 1, Ezzi Mohalla,
Opp.Dr.Pravin Clinic, Church Road, Marol,
Andheri (East),
Mumbai - 400 059. INDIA.
Email to :
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